Refund and Cancellation Policy
Draft policy for business review — confirm the final policy (cancellation window, refund method and processing time) before publishing.
Before preparation begins
If you wish to cancel, contact us as soon as possible. If your report preparation has not started, a cancellation and refund may be possible as per the final business policy.
After preparation or delivery
Reports are personalised digital products prepared from the details you submit. The applicable refund terms after preparation or delivery will be confirmed in the final policy.
How to request a refund
Contact us through the support details shown on the report page. Refunds, where applicable, are processed through the original payment method.